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Industry Digitalisation

Digital transformation for visitor experience businesses

In today's digital world, a strong online presence and the effective use of digital technologies are crucial for long-term success in the tourism industry. Our programme helps you adopt and optimise digital technologies, enhancing your skills to give your business a competitive edge. 

Who is it for?

You may be eligible if:

  • You are a tourism businesses interested in introducing digital technologies to enhance online visibility and boost online sales to new audiences. 
  • You are a visitor experience business in the Irish tourism industry, such as: 
    • A tourist attraction offering interesting experiences with admission fees or entry conditions. 
    • A provider of organised activities like tours, workshops, or adventures. 
    • An organiser of pre-planned tours focused on specific destinations or experiences. 
    • You can demonstrate ambition for commercial growth in line with the program's objectives.
       

What is provided?

•    A tailored programme of supports across four key digital transformation workstreams, Accessible website & content, booking systems & distribution, data measurement & insights, and digital marketing & AI 
•    Associated capability building training accompanies each workstream, including workshops, online modules, and self-paced training delivered on an online learning platform. 
•    Time with expert consultants and mentors to address your business’ specific digital needs. 
•    1-2-1 support from project coordinators to support businesses through each of the workstreams.  
 


What can it be used for?

  • Enhancing your businesses online visibility to tourists through website development and digital marketing.   
  • Increasing the ease of booking by utilising online booking systems, engaging online content, and digital tools. 
  • Embracing digital tools and strategies to stand out from competitors and create a more engaging experience for visitors. 
  • Improved digital sales and business decisions through better data measurement and insights. 
  • Networking opportunities to connect with other businesses. 

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