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Hospitality and Tourism

Tourism is our largest indigenous industry and Ireland is celebrated as one of the world’s top visitor destinations. However, tourism and hospitality providers have been badly hit by labour shortages, high costs, and global economic instability. We’re here to help you cope with challenges like these, and keep on delivering superb tourism experiences.

 

Our supports include skills development programmes to help you build and retain your team, digitalisation funding to streamline operations, and energy subsidies and efficiency programmes to help you protect your bottom line. Call us today and let's discuss how we can help your tourism and hospitality business to thrive.

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Featured hospitality and tourism supports


Here are some of the most popular Tourism and Hospitality supports.

Explore supports best suited for businesses in the Tourism and Hospitality industry.

Climate Action Supports

Online resources for a more sustainable business

A range of online resources, guides, case studies and practical tools, including access to a carbon calculator to determine your business carbon footprint and benchmark your carbon emissions nationally and internationally. These tools will help tourism and hospitality businesses meet their sustainability goals and introduce energy efficient cost-saving measures.

Understand

LearniFI - Fáilte Ireland's Learning Platform

An e-learning platform for Tourism and Hospitality businesses

An online learning platform for tourism and hospitality busineses and staff teams offering over 250 courses and resources designed to enhance business capabilities. 
The free platform supports businesses and their employees in skill development and team capability building, ultimately improving overall business performance and efficiency.

Education & Training

Industry Digitalisation

Digital transformation for visitor experience businesses

In today's digital world, a strong online presence and the effective use of digital technologies are crucial for long-term success in the tourism industry. Our programme helps you adopt and optimise digital technologies, enhancing your skills to give your business a competitive edge. 

Digital & AI: E-commerce

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Design and Craft Council of Ireland
EEN
Enterprise Ireland
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Food Safety Authority of Ireland
Furthr
Health and Safety Authority
IDA Ireland
InterTradeIreland
Local Enterprise Office
Microfinance Ireland
Office of Government Procurement
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15 supports based on your selections

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How sustainability supports helped Boann Distillery cut their costs

Success Stories

Climate Action Supports

Online resources for a more sustainable business

A range of online resources, guides, case studies and practical tools, including access to a carbon calculator to determine your business carbon footprint and benchmark your carbon emissions nationally and internationally. These tools will help tourism and hospitality businesses meet their sustainability goals and introduce energy efficient cost-saving measures.

Businesses that want to address climate challenges and become more environmentally friendly.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival)

Eligibility is subject to terms and conditions.

Understand

Accessible & Inclusive Tourism

Unlock the potential of your business to grow, while future-proofing your business to be more inclusive for all.

A range of online resources including video case studies, guides and checklists to help your business grow by making it more accessible to all, with some low cost no cost tips, tools and advice.

Businesses interested in growing their business by making it more inclusive and accessible.

You might be eligible if you are a business in the hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival)

Eligibility is subject to terms and conditions.

Skills to Advance: Hospitality and Tourism - General

Advance your business with accredited, subsidised upskilling for Hospitality and Tourism

Skills to Advance provides flexible, accredited upskilling and reskilling opportunities to employees and employers around Ireland. Programmes on offer for the Hospitality and Tourism sector include customer service, culinary skills, barista training, regional tour guiding, administration, and more. Skills to Advance is an initiative of SOLAS, the Further Education and Training (FET) authority of Ireland.

Enterprises and employees who want to build or improve their skills to thrive in a broad range of areas relating to hospitality and tourism through locally delivered and highly-subsidised training.

You may be eligible if:

  • You are a small, medium or large enterprise
  • You are in employment

Eligibility is subject to terms and conditions.

Business Support Hub

Access expert advice on running a tourism business in Ireland

This extensive range of online resources includes self help guides, resources business and  finance calculators, templates, advice access to training.

Gain access to insights, trends  and the latest tourism research and reports and expert advice  all developed in consultation with industry experts to meet your needs.

Businesses that want to develop their business capability, performance and team skills to stay competitive and/or grow.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival planning)

Eligibility is subject to terms and conditions.

Education & Training

Accessible & Inclusive Tourism- Access for Success

Unlock New Opportunities and Expand your Market: Make Your Business Accessible for All

Fáilte Ireland's Access for Success Initiative provides tailored support and expert guidance to help your business become a leader in accessible and inclusive tourism. By conducting an access audit, participating in a blend of expert-led and self-paced training, and developing an access welcome guide, you are improving your business to meet the needs of all visitors and are positioning your business to attract a broader, more diverse visitor base sustaining its appeal across domestic and international markets.

This initiative is designed for hotels, visitor attractions, and activity providers, operating in Ireland who have the following:

Eligibility Criteria:

  • Visitor-Facing Facility: The business must operate a physical, visitor-facing facility that can be audited (e.g. an attraction, venue, or accommodation).
  • Staffing Capacity: The business must employ 10 or more staff members and have the capacity to designate one employee as the initiative lead.
  • Visitor Attractions & Activity Providers: If the business is an attraction or activity provider, it must welcome 25,000 or more visitors annually.
  • Hotels: If the business is a hotel, it must be registered under Fáilte Ireland's National Quality Assurance Framework (NQAF) Statutory Accommodation Provider. 

Education & Training

LearniFI - Fáilte Ireland's Learning Platform

An e-learning platform for Tourism and Hospitality businesses

An online learning platform for tourism and hospitality busineses and staff teams offering over 250 courses and resources designed to enhance business capabilities. 
The free platform supports businesses and their employees in skill development and team capability building, ultimately improving overall business performance and efficiency.

Businesses looking for opportunities to develop the skills of their employees and improve overall efficiency. 

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering)
  • a restaurant or cafe
  • an activity providers (tours, attractions, adventure activities)
  • a tourism-related businesses (transport, retail, cultural experiences, festival planning)
     

Eligibility is subject to terms and conditions.

Education & Training

Tourism Research and Insights

Thrive in tourism with Fáilte Ireland's research and insights.

Make better decisions to help you thrive in tourism with Fáilte Ireland's research and insights.
Expand, develop, invest or launch your tourism business with the benefit of Fáilte Ireland's research. Understand your customers, access industry data, and make strategic decisions for success. Explore reports on trends, economics, and product development. Your one-stop shop for informed planning and diversification.

You might be eligible if you are: 

  • Anyone operating or planning a tourism business or investment
  • Public agencies and public and private stakeholders involved in tourism and destination development.
  • Anyone whose business is part of or dependent on the tourism supply chain  

Eligibility is subject to terms and conditions.

Education & Training

Tourism Careers

Develop a talent pool and gain access to new skills

Online guidance and resources to support businesses with the recruitment and retention of staff and building a positive and inclusive Employer brand, while contributing to the reputation of tourism & hospitality as a rewarding career of choice.

Businesses with recruitment needs that are interested in attracting and retaining the best employees.

You might be eligible if you are a business in the Irish hospitality and tourism industry, such as:

  • an accommodation provider (hotels, B&Bs, self-catering etc)
  • a restaurant or cafe
  • an activity providers (including tours, attractions, adventure activities)
  • a tourism-related business (transport, retail, cultural experience, festival)

Eligibility is subject to terms and conditions.

Education & Training

Champions Programme

Enhance your tourism business's customer service and local knowledge with this FREE Programme.

An in person training course on Inclusive customer service and local tourism product knowledge  delivered in person at numerous locations around the country, to support staff involved with tourism visitors.  

You may be eligible if:

  • You are a Tourism and Hospitality Professional: Business owners, managers, and frontline staff directly involved in the industry.
  • Or Visitor Experience Supporters: Businesses offering services that enhance the visitor experience, such as Public and private transport (taxi services, drivers, etc.), Equipment and vehicle rentals (holiday, adventure) and event staff and volunteers (festivals, etc.)
  • In short, anyone who contributes to a positive visitor experience in the tourism and hospitality sector can benefit from this program.

Eligibility is subject to terms and conditions.

Education & Training

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