- Clicking on the ‘Make A Complaint’ link at www.ombudsman.ie
- Writing to: Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773 or
- Calling the Ombudsman on 01 639 5600 if you have any queries or if you need help making your complaint.
Ombudsman
Office of the Ombudsman
From 1st May 2013, the Office of the Ombudsman and the Office of the Ombudsman for Children have been empowered to examine complaints arising from ‘any action taken on or on behalf of National Enterprise Hub in the performance of administrative functions’ where the action occurred after that date.
The General Data Protection Regulation (GDPR) is designed to give individuals more control over their personal data. Enterprise Ireland became subject to the GDPR on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive.
Contacting the Office of the Ombudsman
If you feel that you have been unfairly treated or are not satisfied with our decision on your complaint, it is open to you to contact the Office of the Ombudsman. By law the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides an impartial, independent and free dispute resolution service.
The best way to contact the Ombudsman is by:
Ombudsman for Children’s Office
If you are a child or young person under 18 or an adult who knows a child who you feel has been unfairly treated, or you are not satisfied with our decision on your complaint, it is open to you to contact the Ombudsman for Children’s Office. By law the Ombudsman for Children’s Office can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in dealings with us. The Ombudsman for Children provides an impartial, independent, free complaints-handling service.
Contact details are as follows:
Ombudsman for Children’s Office
52-56 Great Strand Street
Dublin 1
Free Call 1800 20 20 40
ococomplaint@oco.ie
Protecting the rights of children in Ireland | Ombudsman for Children (oco.ie)
Contact us
Should you have any questions about the Office of the Ombudsman/Ombudsman for Children’s Office, please contact:
Paula Maguire
Enterprise Ireland
Paula Maguire
+353 1 727 2478