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Enhance your tourism business's customer service and knowledge-FREE Programme

Champions Programme

Give your team the skills and local knowledge they need to create a great visitor experience. The free Champions Programme provides in-person training in locations across Ireland, covering inclusive customer service and local tourism knowledge. 

It’s designed for anyone who plays a part in welcoming and supporting visitors, from frontline staff and transport providers to event teams and volunteers. 

Who is it for?

Talk to us if you are: 

  • A tourism or hospitality business owner, manager or frontline employee 

  • A business that supports visitors, such as a taxi or transport provider 

  • An equipment or vehicle rental business 

  • An event organiser, staff member or volunteer 

  • Part of a team that welcomes or supports visitors 

Here are all the terms and conditions. 


What do I get?

Once approved, you’ll get: 

  • Free, in-person training in inclusive customer service 

  • Practical skills to understand and respond to different visitor needs 

  • Local tourism knowledge to help you recommend things to see and do 

  • Opportunities to connect with other tourism businesses and local stakeholders 


How will it help me?

Once approved, you’ll get: 

  • Free, in-person training in inclusive customer service 

  • Practical skills to understand and respond to different visitor needs 

  • Local tourism knowledge to help you recommend things to see and do 

  • Opportunities to connect with other tourism businesses and local stakeholders


Get your personalised consultation
Need advice? Speak with one of our expert Hub advisors to learn more about this support and discover how it could benefit your business.
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